Policy
Refund & Cancellation Policy
Last updated: 3 October 2026
All purchases on Trendzbee Digital — workshops, courses and ebooks — are non-refundable. Refunds are given only in the specific situations listed below.
1. No refund policy
Once a payment is completed, it is final. We do not offer refunds for:
- Change of mind after registering or purchasing.
- Missing a live workshop session you registered for.
- Being unable to attend due to personal reasons, internet or device issues on your side.
- Ebooks or digital files once they have been delivered or downloaded.
- Partial attendance or not completing a course.
2. When a refund is given
A refund is provided only in these situations:
- Workshop cancelled by us and no alternative date is accepted by you.
- Duplicate payment — you were charged more than once for the same order.
- Payment deducted but registration failed — money left your account but you did not receive access or confirmation.
- Technical failure on our side that stops the session or ebook delivery and we cannot fix it within 48 hours.
3. Rescheduling
If we reschedule a workshop, your registration moves to the new date automatically. If the new date does not work for you, you may request a transfer to another batch or a refund within 3 days of the reschedule notice.
4. How to request a refund
Email or WhatsApp us within 7 days of payment with your registration/order number, the email used at checkout, and the payment ID. We review each request within 3 working days.
5. Refund timeline
Approved refunds are returned to the original payment method through Razorpay within 5–7 working days. Your bank may take extra time to show the amount.
6. Free workshops and ebooks
Free (₹0) registrations and downloads involve no payment, so no refund applies.
Contact us
Trendzbee Digital — Bengaluru, Karnataka, India
- Email: contact@trendzbee.com
- WhatsApp / Phone: +91 82960 92712
- Support hours: Monday–Saturday, 10:00 AM – 6:00 PM IST
